At Bespoke Mod Tailor, we are committed to delivering your custom garments efficiently and reliably. This policy outlines our shipping procedures, rates, and related information.
1. Shipping Rates
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United States: Flat rate of £20 per order.
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Rest of the World: Flat rate of £18 per order.
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Promotional Offers: Occasionally, we offer free shipping promotions. These will be clearly advertised on our website and applicable during the promotional period.
2. Order Processing Time
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Processing Duration: Orders are typically processed within 3-5 business days.
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Custom Orders: Due to the bespoke nature of our products, please allow additional time for tailoring and quality assurance.
3. Delivery Time
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Standard Delivery: Once dispatched, orders are delivered within 5-10 business days, depending on the destination.
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Delays: While we strive for timely delivery, unforeseen circumstances such as customs delays or logistical issues may affect delivery times.
4. Tracking Your Order
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Notification: Upon dispatch, you will receive an email with tracking information to monitor your shipment’s progress.
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Assistance: If you encounter issues with tracking or delivery, please contact our customer service team for support.
5. Customs, Duties, and Taxes
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International Orders: Orders shipped outside the UK may be subject to import duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient.
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Compliance: We comply with all international shipping regulations and provide necessary documentation to facilitate customs clearance.
6. Address Accuracy
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Verification: Please ensure that all shipping information is accurate at the time of order placement.
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Liability: Bespoke Mod Tailor is not responsible for delays or non-delivery resulting from incorrect or incomplete address details provided by the customer.
7. Contact Us
For any questions or concerns regarding our shipping policy, please reach out to us:
Bespoke Mod Tailor- Contact Us
